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Find answers to the most common questions.

What does Button do?

Button turns the weather and the details you choose into clothing suggestions for your baby. Check how your baby feels and adjust a layer when needed.

Where do I manage or cancel a subscription?

On your iPhone or iPad, open Settings. Tap your name, then Subscriptions, then Button. Apple has a current cancellation guide.

How do I restore a purchase?

Tap the yellow profile button at the top right in Button. Then tap Restore purchases. Use the same Apple Account that made the purchase. If access still does not appear, email us. Never send your Apple Account password or full payment details.

Where are my baby's details?

They stay on your device. Button has no user account and we do not receive them. Read the Privacy Policy for more information.

Why does the app ask for location?

The Button app can use your location to select local weather. This is optional. You can enter a city manually instead. The website does not ask for your location. You enter a city there.

The forecast or outfit looks wrong

Check the selected city and refresh the weather. If it still looks wrong, email us with a screenshot and the city name.